Shipping & Delivery
Hello and welcome to shipping and delivery page! We currently do not charge shipping on local orders. Once you place your order we will contact you to arrange delivery.
Cash & carry
If you choose cash and carry method, please note that this means that you should pay cash for the goods you purchase and carry them away yourself.
Pick-up from a Post parcel point in your city
A parcel point is an easy and convenient way to receive items in Asheville. Shop in our online store, then selects the parcel point as the delivery type and choose the preferred pick-up location. The item will be in the parcel point selected by you the next day after 4 p.m., or some time later in some areas. The Parcel Points are available in central locations and during the opening hours of shops, also on weekends. More than half customers pick up their parcel already on the day of its delivery.
Shipment to the door
What happens when you choose shipment to the door option? Our store takes responsibility for dealing with all the tasks involved in moving goods from the manufacturing plant to the buyer/consignee's door. It is our responsibility to insure the goods and absorb all costs and risks including the payment of duty and fees. In other words, the selling cost of goods includes all expenses inclusive of taxes to reach the goods at the door step of your premises.
International delivery is regulated by EXW, Incoterms 2010. Any dates quoted for delivery of the goods are approximate only and the store shall not be deemed to be in delay in delivery of the goods unless actual delivery of goods occurs later than four weeks from the quoted approximate delivery date and having received the Buyer’s written notification. The buyer shall comply with all laws governing the importation of the goods into the country of destination.